Transfer process

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• Understanding what happens before a case can complete
• Tracking & Monitoring  

It’s important to understand what happens once a re-registration case has been submitted.  As described in the earlier ‘Research and due diligence’ section, our fund analysis will break down whether funds will require a pre- / post-conversion.  If so, this can impact the timescale of a case completing, and so understanding what could happen once a case has been submitted will enable you to manage client expectations.

The following videos explain what can happen post submitting re-registration cases.

Explanation of the re-registration process for ISA and Pension

Explanation of the re-registration process for Investment Accounts

We understand that monitoring cases and knowing what stage they are at is extremely important to manage client expectations and to know when any subsequent activity on the account can be carried out.

You can keep track of re-registrations easily online, whether you have submitted on an individual basis or via the bulk API functionality. Please click here to learn how to set up tracking for individual cases.