What client information will you provide if I register for information-only rights with you?
It is our policy to issue a current Statement and Valuation dating back to inception, as this will provide answers to most of the information you require.
To answer any other questions, you should find everything you are looking for below.
| What type of plan does the client hold? | This will be shown on the statement and valuation we have sent to you under separate cover |
| What was the start date? | This will be shown on the statement and valuation we have sent to you under separate cover |
| Can you send me any illustrations or projections for a client's pension account? | Your client can provide you with a copy of their annual benefit statement, we cannot provide you with this information. |
| What was the initial amount invested? | This will be shown on the statement and valuation we have sent to you under separate cover |
| How do I find details of any subsequent lump sums invested? | This will be shown on the statement and valuation we have sent to you under separate cover |
| Where can I find details of any regular contributions? | This will be shown on the statement and valuation we have sent to you under separate cover |
| What is the current valuation? | This will be shown on the statement and valuation we have sent to you under separate cover |
| What is the date of the valuation? | This will be shown on the statement and valuation we have sent to you under separate cover |
| Have there been any withdrawals from the investment? | This will be shown on the statement and valuation we have sent to you under separate cover |
| If yes, what withdrawals have there been? | This will be shown on the statement and valuation we have sent to you under separate cover |
| In which funds is the plan invested? | This will be shown on the statement and valuation we have sent to you under separate cover |
| Where can I see a full transaction history? | This will be shown on the statement and valuation we have sent to you under separate cover |
| How can I see the current plan holders? | This will be shown on the statement and valuation we have sent to you under separate cover |
| What is the death benefit if different to the current value? | This will be the same as the current value |
| What is the surrender value? | This will be the same as the current value |
| Is there a future guaranteed value? | No this is not applicable to any of our products |
| Is there a guaranteed With Profits bonus rate? | No this is not applicable to any of our products |
| Is there a potential for future bonuses? | No this is not applicable to any of our products |
| Are there any encashment penalties? | No this is not applicable to any of our products |
| Is there a market value adjustment? | No this is not applicable to any of our products |
| Is there a loyalty bonus payable under the contract? | No this is not applicable to any of our products |
| Is there a guaranteed growth rate? | No this is not applicable to any of our products |
| What is the remaining term of the policy? | No this is not applicable to any of our products |
| Does the policy allow lives assured to change? | No this is not applicable to any of our products |
| Are there any exit penalties? | No this is not applicable to any of our products |
| Have there been any chargeable events? | No this is not applicable to any of our products |
| Is internal fund switching allowed? | Yes |
| What is the total ongoing charge for each fund? | Please refer to the relevant factsheet for each fund. You can find this by using the search at the top of the page. |
| Where can I find fund factsheets? | Please click here to download our fund list in Excel. |
| Is it possible to transfer or re-register the account to a different provider? | It is possible to transfer from or to another provider as cash or in-specie (depending on the eligibility of the funds they hold). Please note that any investment transferred as cash will remain out of the market during the transfer process. |
| What charges are applied to the account? | FundsNetwork charge a service fee of 0.25% per annum based on the value of the assets held with us. In addition clients will pay an Investor Fee of £45 per annum payable half yearly. For more information relating to our charges, please refer to our online guide ‘
Pricing at a Glance
’ which can be found under the Technical & resource centre’ then ‘Literature library’. If your client is a Fidelity Personal Investing customer they will pay an annual service fee based on the value of their investments. For investments below £7,500 this is a flat fee of £45. Over £7,500 the service fee becomes tiered and customers will typically pay 0.35%. Please note that customers with a monthly Regular Savings Plan (RSP) of £50 or over who have investments worth less than £7,500 will be charged just 0.35%. |
| What are your charges for switching? | We do not impose an additional fee for switching between mutual funds. A £1.50 charge applies when switching out of or into exchange traded investments. |
| Is there a bid/offer spread on your funds? | Bid/offer spreads apply only to our unit trust range and are a standard feature of this investment type. |
| Are there any additional charges? | In addition to FundsNetwork’s charges, the client will pay annual ongoing fund charges relating to the underlying funds they are invested in. When selling or buying exchange traded investments on our new administration system, a £3 charge will apply if the deal is placed through an intermediary or £10 if the client deals on their own behalf. |
