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In this section
Submission
When you have completed your research and due diligence, you then need to decide whether to move assets on an individual client basis or in bulk.
For Investment Accounts only, to continue receiving capital gains reporting, it is important to obtain the adjusted acquisition costs for each fund being re-registered, as this information can then be entered on Fidelity once funds are received.
Moving assets on an individual client basis
- These can be submitted as a Re-Registration or as cash (ISA and Pension).
- Full disclosure is available including illustrations.
- Cash transfers can be directed immediately into your investment proposition.
- Appropriate if changing the platform upon client review.
- Case by case submission process.
To understand how to submit a Re-Registration or cash transfer for ISA and Investment Accounts, please watch the following video:
4-min watch
To understand how to submit a re-registration or cash transfer for Pension accounts, please watch the following videos:
Moving assets on a bulk basis
Moving assets in bulk can be completed for ISA and GIA accounts, using our API capability. There are many benefits to this approach:
- Efficient - Simplifies the advice process. Allows you to focus on more complex transfers such as Pensions accumulation and drawdown accounts.
- Speed - Quick and easy to use as reduces submission time. Multiple clients/accounts can be created and/or Re-Registration requests can be instructed in one go, speeding up submission time.
- Data accuracy - Reduces costly administration time. Data is extracted from adviser’s Backoffice system, reducing need to re-key and errors.
- Value - Increased efficiency reducing time and costs associated with bulk Re-Registration
- Support - our team will guide you every step of the way.
- Tracking - Success stats shown at each stage of upload process. Status updates provided with a direct feed from Altus.
How it works
You export client data from your back office, internal system, or existing platform and add this into our spreadsheet. The spreadsheet uses a combination of macro’s and APIs which allow you to submit instructions to us without going through individual online journeys. The spreadsheet is a secure way of sending instructions and we’ll provide you with secure login details to use it.

The process is simple, there are 3 bulk upload options available:
What client data do I need to extract?
Obtaining data from your back office, internal system, or existing platform should make this part of the process fairly straightforward. Here’s a brief summary of the client data that you’ll need for each step of the process. We can also provide you with a blank version of the spreadsheet to help ensure all the data is collected in the correct format.
What the process doesn’t support
While we hope the bulk re‑registration process will support you with a vast amount of the work, there are number of areas that the process doesn’t support. It’s important that we highlight these areas to you before you start using the process to help you plan according and manage your expectations throughout.