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Re-registration and transfers

If you are considering transferring assets to Fidelity Adviser Solutions, we are here to support you all the way. We’ll help you manage the whole process from start to finish. Moving clients to a new platform has historically been perceived as a time-consuming, labour-intensive task. So, we’ve completely reviewed our re-registration and transfer proposition to help make the process as simple and efficient as possible. Here you’ll find all the support you’ll need prior to, during and upon completion of any applications on behalf of your clients.

Benefits of working with us


  • A fully compliant process supporting the requirements of the FCA’s Platform Market Study
  • We only ask for client signatures if the existing provider requires a letter of authority
  • We provide automated electronic transfers between fund managers and other platforms, allowing for a smoother process
  • Our re-registration and transfer process is fully online.


  • Support from our experienced and skilled transfer specialists
  • Consultative engagement to help design and implement your bespoke transfer plan
  • Continuous point of contact throughout your transfer project.


  • Online illustrations are available, if required
  • You can enter the acquisition costs once assets are re-registered to an Investment Account in order to receive capital gains reporting
  • Re-registration and transfer tracking tool provided as an integral part of your clients' accounts.


  • We support you by determining whether the fund/share class held by your clients are available on the platform and available for re-registration
  • A bulk re-registration/transfer service, should you wish to move a book of business altogether.

Below we cover how to move shares to us held either directly or through a share registrar. For information on the re-registration process, please visit our re-registration page.

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The options for moving shares to us

There are three ways in which clients may hold shares off our platform. These are:

  • On a platform within a wrapped or non-wrapped account.
  • Certified shares, where a client holds physical share certificates.
  • Non-certified shares, where a client holds these on a share register, e.g., Link Asset Services, Computershare or Equiniti.

You can move these holdings to us though our share transfer service in the following ways:

  • Platform re-registration into an ISA or an Investment Account.
  • A stock deposit process into an Investment Account only.
  • A corporate nominee process, again into an Investment Account only.

More information on the process can be found in out frequently asked questions section below.

Frequently asked questions

What are the requirements for clients who hold physical share certificates?
What are the requirements for clients who hold shares in a corporate nominee account?
What shares can be transferred?
Can I add physical share certificates to my client’s portfolio?
My client holds shares directly with a registrar, not physical share certificates. Can these shares be transferred?
Does an Investment Account have to exist before shares can be transferred? If so, how do I set one up?
How do I apply on behalf of my client?
What information needs to be filled in on FORM E?
Which registrars handle Corporate Nominees (FORM E) transfers?
Can share certificates be deposited in a joint account if they are held in a sole name?
Can I deposit my client’s share certificates in an ISA?
How will I know that the request is being processed?
How long will it take for the shares to be available in the Investment Account?
Can I deposit share certificates if a Power of Attorney exists over the client’s account?
A client has certificated and uncertificated shares − can you accept both?
Will my client retain ownership of the shares once deposited in an Investment Account?
Will my clients retain their voting rights?
Do your capital gains reports cover shares that have been transferred to your platform?
Do I need FCA permissions or qualifications to move my client’s shares to you/advise on shares?
My client has a single shareholding on another platform, can I transfer this to you?

Related content

About our ISA

We offer both an ISA and a Junior ISA, providing choice and flexibility for both new investments or for transfers from other providers.

About our Investment Account

Our Investment Account offers access to over 5,500+ funds and ETIs, such as Exchange Traded Products, Investment Trusts and equities, from over 240 different fund partners.

Transferring clients between firms

There are three scenarios in which clients can be moved between firms.