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Re-registration and transfers

If you are considering transferring assets to Fidelity Adviser Solutions, we are here to support you all the way. We’ll help you manage the whole process from start to finish. Moving clients to a new platform has historically been perceived as a time-consuming, labour-intensive task. So, we’ve completely reviewed our re-registration and transfer proposition to help make the process as simple and efficient as possible. Here you’ll find all the support you’ll need prior to, during and upon completion of any applications on behalf of your clients.

Benefits of working with us

Process

  • A fully compliant process supporting the requirements of the FCA’s Platform Market Study
  • We only ask for client signatures if the existing provider requires a letter of authority
  • We provide automated electronic transfers between fund managers and other platforms, allowing for a smoother process
  • Our re-registration and transfer process is fully online.

People

  • Support from our experienced and skilled transfer specialists
  • Consultative engagement to help design and implement your bespoke transfer plan
  • Continuous point of contact throughout your transfer project.

Tools

  • Online illustrations are available, if required
  • You can enter the acquisition costs once assets are re-registered to an Investment Account in order to receive capital gains reporting
  • Re-registration and transfer tracking tool provided as an integral part of your clients' accounts.

Technology

  • We support you by determining whether the fund/share class held by your clients are available on the platform and available for re-registration
  • A bulk re-registration/transfer service, should you wish to move a book of business altogether.

Below we cover how to move shares to us held either directly or through a share registrar. For information on the re-registration process, please visit our re-registration page.
 

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The options for moving shares to us

There are three ways in which clients may hold shares off our platform. These are:

  • On a platform within a wrapped or non-wrapped account.
  • Certified shares, where a client holds physical share certificates.
  • Non-certified shares, where a client holds these on a share register, e.g., Link Asset Services, Computershare or Equiniti.

You can move these holdings to us though our share transfer service in the following ways:

  • Platform re-registration into an ISA or an Investment Account.
  • A stock deposit process into an Investment Account only.
  • A corporate nominee process, again into an Investment Account only.

More information on the process can be found in out frequently asked questions section below.

Frequently asked questions

For this process, the following documents are required:

  • Stock deposit instruction form
  • A CREST transfer form – one for each stock
  • The original share certificate(s).

You can find the relevant forms in the section above.

Please note you cannot currently transfer these shares directly into an ISA (only an Investment Account). Once the assets have been received into an Investment Account, you can then move them into an ISA using our Bed and ISA process.

If your client doesn’t have an Investment Account, you will need to set up a sole or joint account online with a nominal amount. You will then need to send us the forms and the share certificates. The certificates will not be sent back to the client as they will be retained by the registrar following the dematerialisation of the certificates.

For this process, the following are required:

  • Corporate nominee transfer instruction form
  • A FORM E provided by the registrar for each stock, which needs to be part-completed (including the Corporate Nominee account number which should be visible on statements)
  • A cheque for any exit fees, payable to the relevant share registrar, if applicable. This cheque will then be passed onto the registrar along with the FORM E.

You can download the corporate nominee transfer instruction from the link above.

Please note you cannot currently transfer these shares directly into an ISA (only an Investment Account). Once the assets have been received into an Investment Account, you can then move them into an ISA using our Bed and ISA process.

If your client doesn’t have an Investment Account, you will need to set up a sole or joint one online adding a nominal amount. You will then need to send us the forms and the share certificates.

You can transfer any shares that we offer on our platform. These include all FTSE 350 shares and other popular shares. Please use our Investment Finder to see which shares we offer (the range is expanding all the time).

Yes. You can deposit them into an Investment Account for your client if the certificates can be held in CREST. HMRC do not allow you to place them in an ISA or a pension. Check our Investment Finder to see if we offer the shares.

The certificates must be valid. If you are unsure, please check with the registrar before sending them to us.

Yes, it is possible to transfer these shares to us, but you will need to provide us with additional information. Ask the registrar for a Corporate Nominee Transfer Form (also known as a FORM E), which enables the shares to be transferred to us from your client’s Corporate Nominee account. Please send the completed FORM E to us along with the completed corporate nominee instruction form and a cheque to cover the registrar's exit fees, if applicable.

Yes, there must be an open Investment Account (this currently cannot be performed as part of the direct share transfer process). If your client doesn’t already have an Investment Account, please create one online before you send us the share certificates. This can be opened with a nominal amount either as new money or utilising money from a client’s Cash Management Account or another account held with us (except for a pension).

Both the required forms are available within the forms section on this page as well as a CREST transfer form. For a corporate nominee transfer, please contact the share registrar for the relevant FORM E. Once obtained, this needs to be part-completed, signed by the existing shareholder and sent to us along with the Corporate Nominee Transfer Form.

Please leave the following sections blank as this information will be added by our transfer team following receipt of the instruction:

  • CREST participant ID and member account
  • Contact name of transferee
  • Contact number and email address of transferee
  • Full address

Once we have confirmed we can hold the shares, we will issue an acceptance to the registrar and send this with the completed FORM E. They will then process the request and contact us to agree trade and settlement dates for the transfer to complete.

There are several registrars, the main three are:

  • Computershare
  • Link Asset Services (previously Capita)
  • Equiniti. This registrar handles two types of corporate nominee products, but each type has different payment methods for clients to pay their admin fees:
    • Corporate Sponsored Nominee – these accounts are generally 11 digits long and would start with a 10 or 11. Admin fees for this product can only be paid by cheque
    • Global Nominees – this product handles employee share schemes only. These account numbers start with a single letter, or four letters. Admin fees for this product can only be paid by electronic payment and these would have to be paid to Equiniti directly.

Yes, although please be aware that sole ownership will be given up. They will then be owned jointly with the other account holder(s).

You can also move shares in the opposite direction, by depositing shares held in joint names into a sole account. Where there is to be a change of ownership, page 3 of the transfer form will need to be completed and all holders will need to sign to confirm they recognise the request.

Not directly. HMRC only allows cash deposits into an ISA. However, you can use our Bed and ISA process to move proceeds into an ISA. Please note these are separate transactions and you will need to await settlement of the stock deposit before completing the Bed and ISA.

Once we have received the instruction, an acknowledgement letter will be sent to you and your client. Once the shares have been transferred, these will be visible within the client’s Investment Account. As this is a transfer of shares, we do not issue any Confirmation of Transaction documents.

You should be able to see the shares in your client’s account between five and ten days after we receive the documents (assuming the shares are valid and there are no problems with the forms). The shares can only be traded once they are fully settled and available. These shares may be visible to you online once we have initiated the instruction, but they may not be immediately available to sell.

Yes, as long as:

  • The person with Power of Attorney is registered on the shareholdings
  • They are also registered on the account with us
  • They sign the relevant forms.

Yes. The client will be required to provide two sets of instructions, but both can be handled at the same time. Both types of shares can be transferred and held in a single Investment Account, which needs to exist before the shares are moved.

For the certificated shares, the client will be required to complete a stock deposit instruction form and a CREST transfer form for each holding/company.

For uncertificated shares, the corporate nominee transfer instruction form should be completed and provided alongside the Corporate Nominee Transfer Form (FORM E) for each asset instruction.

The shares will be registered in the name of a Fidelity group nominee company, who will hold them on your client’s behalf. We will handle the administration of the shares. Although your client’s name will no longer be on the share register, they will retain beneficial ownership of the shares.

As with any shares held on our platform, our Client Terms enable clients to request to exercise voting rights and to attend meetings of investors. We may charge £20 for this service. We will not exercise any voting rights attached to shares, gilts or corporate bonds unless you instruct us to do so.

Yes, although you will need to enter the original acquisition dates and costs into the tool to get accurate figures for the period before the transfer.

Each advisory firm needs to be aware of the permissions it has from the FCA and offer advice according to these.

As long as it passes our minimum investment criteria, then we should be able to complete the re-registration of a single share.

Related content

About our ISA

We offer both an ISA and a Junior ISA, providing choice and flexibility for both new investments or for transfers from other providers.

About our Investment Account

Our Investment Account offers access to over 5,500+ funds and ETIs, such as Exchange Traded Products, Investment Trusts and equities, from over 240 different fund partners.

Transferring clients between firms

There are three scenarios in which clients can be moved between firms.