General enquiries

Need assistance?

You can call us free on any business day and one of our Customer Account Executives will be pleased to assist you with any queries relating to your client's account, general web support and any client related questions that you are unable to find online.

To find the contact information you need, just choose from the full range of options below:


0800 41 41 81

Monday to Friday between 8:30am and 6:00pm

Retirement Solutions Team

0800 902 902

Monday to Friday between 8:30am and 6:00pm

Pension Service Centre (Workplace Investing)

0800 368 68 68 

Monday to Friday between 8:00am and 6:00pm

Christmas & New Year Opening Hours 2019

Monday 23rd December 8:30am - 6pm
Tuesday 24th December 8:30am - 4pm
Wednesday 25th December Bank Holiday - Closed
Thursday 26th December Bank Holiday - Closed
Friday 27th December 8:30am - 6pm
Saturday 28th December Closed
Sunday 29th December Closed
Monday 30th December 8:30am - 6pm
Tuesday 31st December 8:30am - 5pm
Wednesday 1st January Bank Holiday - Closed
Thursday 2nd January 8:30am - 6pm
Friday 3rd January 8:30am - 6pm
Saturday 4th January Closed
Sunday 5th January Closed