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The Consumer Duty and the impact on advisory firms

The FCA is proceeding with the implementation of the Consumer Duty principles over the next few months.

Whilst some may consider there is nothing new here, given all FCA regulated firms have had to abide by Treating Customers Fairly principles and their duties around common law for several years now, the rules are a sea change and would set clearer and higher expectations for firms’ standards of care towards consumers. Any changes that are needed to comply with these new standards will need to be in place by 30 April 2023.

Our webinar, recorded on 20 June 2022 with Lee Keeper, Head of Regional Sales - South, and Natalie Bellchamber, Regional Platform Consultant, provides a high-level overview of the Consumer Duty rules and how they might affect advisory businesses, as well as:

  • A run-through of the many differing platform operating models that are available to you as regulated entities and in conjunction with the Consumer Duty principles, the advantages and disadvantages of these propositions.
  • A look back at the ‘Platform Market Study’ and how it has affected the Transfer and Re-registration markets since its inception.
  • An introduction to some recently launched technology that will help you efficiently move clients’ assets from one platform to another on an individual or bulk basis.

Watch now

Continuing Professional Development

Please use this form to record any learning and development activities you have undertaken.

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