What is Family Linking

We know that you will often be maintaining a relationship with not only your client, but their families too. Our family linking service is designed to help you manage family groups, it does this by offering reduced platform charges which can be applied to the family's qualifying assets, based on eligibility rules which are outlined in your firm's signed agreement with Fidelity.

Reduced platform charges will be applied to a family’s eligible qualifying assets. Some examples of how Fidelity calculates the total qualifying asset value within differing account relationships is shown in the below scenarios.

To allow your clients to benefit from our family linking service there are certain steps that need to be taken. These are summarised briefly below,  you would like to discuss any of these steps in more depth, please speak to your Fidelity contact.

What steps do I need to take?

Step 1 - Maintain

To maintain your family groups, please send your Fidelity contact any additions or changes to the groupings via a password protected excel spreadsheet by 15th of the month. This will ensure that any changes you make will be in place by the following month.

Step 2 - Monitor

Family groups will benefit from a reduction in platform fees in line with the discounted pricing terms aligned to the value of their total qualifying assets. Once logged in, you can monitor your client’s account values by accessing the Holdings report within Reporting Services. This report offers full reporting of all clients’ holdings, allowing you to keep track of assets on the platform at both product and client level.

What happens next?
 

• Each month Fidelity will look at the family group valuations and client accounts will be placed in the required agencies aligned to the platform charges which will be applied to the family's qualifying assets, which are outlined in your firm's signed agreement with Fidelity.
• When clients move between agency codes, the new terms do not display under their profile until the two months after the move. The figure shown will be the last service fee that was charged on the client(s) account.

• The cut-off date for updating us with new Family Group additions or amendments is the 15th of the month, this will ensure the changes are made for the following month. 
• Please ensure all accounts linked to a client that meet the eligibility rules, outlined in your firm's signed agreement with Fidelity, are included in the update requested by 15th of the month.
• If clients hold a one-off special agreement, we need to know so they can be excluded where necessary. 
• Individuals not part of a family group will always remain on your firm’s tiered rate agency number, please refer to your firm’s agreement for further details.