Pension Trustee, Company, Charity and Trust Accounts
Most of our services for private client accounts are available for these types of business. Unlike traditional trustee investments, where fund choice is limited, we offer over 7,000 investment options from more than 300 providers. Online switching is available, along with consolidated valuations, short settlement periods and you have the ability to make unlimited regular contributions.
Migration of accounts to our main administration system
From February 2024 we will begin to move Company and Trust accounts to our main administration system, and we will be aligning our capability and operating model with that currently available to personally held accounts. To see what benefits this will bring to you and your clients, and to view videos demonstrating the new capability, please see: Company and Trust Accounts move to our main administration system.
About our accounts
Trust accounts will be set up in the name of the Trust, and the Trustees will be set up as Trustee Owners on the account. Trust accounts incur the same charges as our Investment Accounts
Provided we have the appropriate verifications and authorisations, we can accept payments from, and make payments to, trust bank accounts. We can also make income and capital payments to beneficiaries. If a solicitor is acting for a trust in a professional capacity, we can manage payments through their firm's client account.
If you are considering one of the trust deeds we offer, please be sure to check it is suitable for the client. The trust deeds and other documentation can be viewed below.
If you would like to talk to one of our specialists about our trustee investments, please email us with a brief explanation of your enquiry and we will be in touch as soon as we can.
Before you open an account
We’ve produced a guide that provides you with an overview of the process for setting up accounts for UK-based Pension Trustee, Company, Charity and trust investments with us. The guide includes the following sections:
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A checklist when preparing the application
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Example scenarios of setting up accounts
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Information around submitting the application
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Common reasons for delays
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Certification requirements
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Managing the accounts
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Details on changing trustees
If your application includes any of the following features, please contact us for further information as it is likely we will require additional documentation:
- Investment in a private trust of £4m or more
- Newly established entities where information may not be available on public sources, such as Companies House
‘How to’ videos
In addition to the above guide, you can also watch bite-sized recorded webinars that showcase how to perform some commonly-performed tasks on our website - ‘How to’ videos (fidelity.co.uk)
What happens when we move accounts to the new system
Before we move the account to the new system, we will convert any remaining holdings in bundled funds to clean share classes where a clean share class exists.
Over the weekend of the migration, you will not be able to instruct changes to the accounts being migrated. Any accounts with in-flight transactions will be excluded from the migration and will be migrated at a later date.
You can always tell if an account has been migrated by looking at the account information report available from Reporting Services.
In column H (“Platform”) accounts moved to the main system will be shown as “New”; accounts yet to be moved will be shown as “Old”. Migrated accounts will also have the migration date shown in column J (“MigrationDate”).
For more detailed information, please click here to view the Q&As.
Application forms and account opening information
Opening a Pension Trustee Account
UK-registered Pension Trusts can utilise our wide fund range to make investments while the trustees retain all scheme administrative functions. In addition, Pension Trusts can access valuable services through our platform, such as holding multiple member accounts with easy to reference designations. If the pension is an occupational scheme, such as a SSAS, the account will be set up in the name of the Scheme, and the Trustees will be linked to the account. For personal pension schemes, we set up in the name of the trustee with any corporate trustee as primary owner.
Please contact us before you submit an application – if we already have a relationship with your client's pension company, this may mean there is a different account-opening process.
We require the following documentation to set up an account:
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A Pension Trustee application form, in the names of all the trustees
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The establishing Trust Deed for the Scheme.
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If the member is a trustee, the Supplemental Deed appointing the individual as trustee and verification for that individual
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PSTR certificate or print-screen from HMRC website showing PSTR information or pension scheme annual return.
If there is a corporate trustee, we also require:
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The names and DOBs of all directors and Chairperson/CEO/CFO. We need the name and position of the people who sign the application form and will cross reference authority to act. This information can be sent by letter on company letterhead.
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Verification for shareholders who own more that 25%. Where there is no shareholder with more that 25%, we need to verify the Senior Management Officials for the company, a list of names can be sent by letter on company letterhead with standard AML evidence for each.
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A board resolution or equivalent detailing the powers/authority of each of the authorised signatories. We additionally need a signatory list with names and specimen signatures. For some companies, this could be the same document, either a board resolution or signatory list, but must fulfil both requirements: specific powers/authority and specimen signatures.
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Payment from the scheme bank account (we cannot accept payment from any other source). We can accept cheques or completed Telegraphic Transfer forms for electronic payments; we will contact you with our bank details on receipt of the application (please do not transfer a payment to us beforehand).
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Investing in reportable assets: For accounts held for a personal pension we need nationality details for the beneficiary if they are an account holder or the LEI for the scheme. For accounts held for an occupational pension we need the scheme’s LEI.
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The names and DOBs of all directors and Chairperson/CEO/CFO.
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We need the name and position of the people who sign the application.
Application forms for opening an account
You’ll find all application forms relating to Trust Accounts below. If you are sending payments to us electronically via bank transfer, applications can be submitted to us via our Upload & Send service or alternatively posted.
*Occupational Schemes or pensions with multiple trustees will be migrated to our main administration system from 19th January 2025. From this date, please use the new applications for new accounts and migrated accounts. Other Personal pension trust accounts have previously been scheduled for migration should predominantly be migrated and using the new forms. New accounts will be opened on our main administration system from the 13th January 2025.
Unmigrated accounts can continue to use the unmigrated accounts forms.
Application form usage |
Unmigrated accounts - application form |
*New accounts and migrated accounts - application form |
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N/A |
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Regular Savings Plan Form (Company, Charity and Pension Trust accounts) |
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For new accounts this is included in the application form |
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We will contact you to request a payment as soon as the account has been set up |
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(If you are opening a new account, you will also need to complete the Pension Trustee application form) |
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Re-registration - Letter of Authority (Company, Charity and Pension Trust) |
Other useful applications
Application form usage |
Unmigrated accounts - application form |
*New accounts and migrated accounts - application form |
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N/A |
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N/A |
Income Form for Companies, Charities and Pension Trusts Once a bank account has been set up, income treatment can be managed online. |
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N/A |
Regular Withdrawal Plan Form (Company, Charity and Trust Accounts) |
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N/A |
Sell Form for Companies, Charities and Pension Trusts A pre-populated sell form can also be generated online through the sell journey. |
You can establish UK-based company accounts through us. This section is based on a private limited company with share capital. The account will be set up in the name of the company. Instructions should be signed by the authorised signatories of the company.
We require the following documentation to set up an account:
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A company application form signed by two authorised signatories
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The names and DOBs of all directors and Chairperson/CEO/CFO. The name and position of the people who sign the application form. This information can be sent by letter on company letterhead.
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Verification for shareholders who own more that 25%. Where there is no shareholder with more that 25%, we need to verify the Senior Management Officials for the company, a list of names can be sent by letter on company letterhead with verification for each.
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A board resolution or equivalent detailing the powers/authority of each of the authorised signatories. We additionally need a signatory list with names and specimen signatures. For some companies, this could be the same document, either a board resolution or signatory list, but must fulfil both requirements: specific powers/authority and specimen signatures.
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Payment from the company bank account (we cannot accept payment from any other source). We can accept cheques or you can provide details on the application form to make a bank transfer; we will contact you with our bank details on receipt of the application (please do not transfer a payment to us beforehand).
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Investing in reportable assets: For company accounts we need the company’s LEI.
Application forms for opening an account
You’ll find all application forms relating to Company Accounts below. If you are sending payments to us electronically via bank transfer, applications can be submitted to us via our Upload & Send service or alternatively posted.
Application form usage |
Unmigrated accounts - application form |
*New accounts and migrated accounts - application form |
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Company, Charity and Society Application Form
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Regular Savings Plan Form (Company, Charity and Pension Trust accounts)
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N/A |
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For new accounts this is included in the application form |
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manual-payment-form-for-bank-transfers.pdf
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We will contact you to request a payment as soon as the account has been set up |
(If you are opening a new account, you will also need to complete the Investment Account for company and schemes application as well as the Entity Self-Certification Form) |
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Re-registration - Letter of Authority (Company, Charity and Pension Trust) |
Other useful applications
Application form usage |
Unmigrated accounts - application form |
*New accounts and migrated accounts - application form |
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N/A |
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N/A |
Income Form for Companies, Charities and Pension Trusts Once a bank account has been set up, income treatment can be managed online. |
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N/A |
Regular Withdrawal Plan Form (Company, Charity and Trust Accounts) |
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N/A |
Sell Form for Companies, Charities and Pension Trusts A pre-populated sell form can also be generated online through the sell journey. |
Opening a Charity Account
We support investments for all UK-based charities registered with their national Charity Commission, whether established by trust or incorporated. Charities can utilise our full fund range while retaining all administrative functions. The account will be set up in the name of the charity. Instructions should be signed by authorised signatories of the charity. Please contact us beforehand so we can provide best guidance on requirements.
We require the following documentation to set up an account:
- A Company application form (which is also suitable for charity investments), signed by two authorised signatories
- A certified original governing document (for example, a Trust Deed or Rules)
- If the charity is incorporated, the Company House registration number
- Verification for all trustees or officers of the Charity. Where there is a substantial number of trustees or officers (e.g. above 5), we will accept a list of people with day to day operational control signed by one of the trustees or officers and need to verify these individuals. We still need names and DOBs for all trustees or officers.
- If the Charity is set up as a trust and the settlor is alive, we need to verify them. Also, if there is a significant donor and they are still alive, we need to verify them.
- If not provided in other documentation, we need the position of the person(s) who sign the application form.
- A board resolution or equivalent detailing the powers/authority of each of the authorised signatories. We additionally need a signatory list with names and specimen signatures. For some Charities, this could be the same document, either a board resolution or signatory list, but must fulfil both requirements: specific powers/authority and specimen signatures.
- Payment from the charity’s bank account (we cannot accept payment from any other source). We can accept cheques or you can provide details on the application form to make a bank transfer; we will contact you with our bank details on receipt of the application (please do not transfer a payment to us beforehand).
- Investing in reportable assets: For charity accounts we need the charity’s LEI.
Application forms for opening an account
You’ll find all application forms relating to Charity Accounts below. If you are sending payments to us electronically via bank transfer, applications can be submitted to us via our Upload & Send service or alternatively posted.
Application form usage |
Unmigrated accounts - application form |
*New accounts and migrated accounts - application form |
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Regular Savings Plan Form (Company, Charity and Pension Trust accounts) |
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N/A |
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For new accounts this is included in the application form |
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manual-payment-form-for-bank-transfers.pdf
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We will contact you to request a payment as soon as the account has been set up |
(If you are opening a new account, you will also need to complete the Investment Account for company and schemes application as well as the Entity Self-Certification Form) |
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Re-registration - Letter of Authority (Company, Charity and Pension Trust) |
Other useful applications
Application form usage |
Unmigrated accounts - application form |
*New accounts and migrated accounts - application form |
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N/A |
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N/A |
Income Form for Companies, Charities and Pension Trusts Once a bank account has been set up, income treatment can be managed online. |
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N/A |
Regular Withdrawal Plan Form (Company, Charity and Trust Accounts) |
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N/A |
Sell Form for Companies, Charities and Pension Trusts A pre-populated sell form can also be generated online through the sell journey. |
Opening a Trust Account
The account will be set up in the name of the Trust, and the Trustees will be set up as Trustee Owners on the account. Professional trustees, such as solicitors, can use their firm's address to ensure trust investments are separate from their own accounts. Trust accounts incur the same charges as our Investment Accounts.
We require the following documentation to set up an account:
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A trust application form, in the names of all the trustees
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The Deed which established the trust and names the settlor, beneficiary and any other controllers such as protectors or appointers. Additionally, where there have been changes to trustees, the Deeds showing the changes.
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For a trust set up by Will, we will need a certified or original copy of the Will and Grant of Probate. Additionally, where there have been changes to trustees, the most up to date Deed naming the current trustees
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Identification for all trustees, the settlor, appointer or protector and any beneficiary with an absolute entitlement (If there are any difficulties providing this information please contact us for guidance).
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Individual Self-Certification for all absolutely entitled beneficiaries (including minors). This is completed within the Trust application form and is used to record tax residency information required under the UK’s Automatic Exchange of Information regulations.
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Payment from the settlor, trustees, a trust bank account or a solicitor’s client account (if acting professionally for the trust). We accept cheques or completed Telegraphic Transfer forms for electronic payments. We will contact you with our bank details on receipt of the application (please do not transfer a payment to us beforehand).
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Investing in reportable assets: For all bare trust beneficiaries and trustees, we need full name, date of birth, reportable nationality and national identifier. For other trusts we need the trust’s Legal Entity Identifier (LEI).
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The HMRC Certificate of Registration will be needed unless the Trust is exempt.
Application forms
You’ll find all application forms relating to Trust Accounts below. If you are sending payments to us electronically via bank transfer, applications can be submitted to us via our Upload & Send service or alternatively posted.
*Please note that new accounts will be opened on our main administration system from Monday 13th January 2025. From this date, please use the applications for new accounts and migrated accounts.
Application form usage |
Application form - unmigrated accounts |
Application Forms |
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Use the form in the Application Forms column |
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Use the form in the Application Forms column |
Bare Trust Application Form for an Investment Account for a child |
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Top up form for trust accounts
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Use the form for unmigrated accounts |
(Please contact us before submitting the application as there are specific AML requirements for investing in offshore funds) |
Use the Trust or Bare Trust Application form for unmigrated accounts |
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Self-certification form (existing client)
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Use the form for unmigrated accounts |
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New Entities Self-Certification Form
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Use the form for unmigrated accounts |
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Manual payment form for bank transfers
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Use the form for unmigrated accounts |
(If you are opening a new account, you will also need to complete the Trust Application form) |
Use the form for unmigrated accounts |
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Use the form for unmigrated accounts |
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Change of Trustee |
Use the form in the Application Forms column |
Additional support material for Trusts
Here you find guides for the various types of trust accounts that can be held on the platform along with trust deed templates and documents for change of trustees.
Bare Gift Trust |
Discretionary Gift Trust |
Bare Loan Trust |
Discretionary Loan Trust |
Change of Trustee |
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Frequently asked questions
Yes, we offer the option of investing on behalf of a child through a trust. If your client already has a trust, we can set up an Investment Account in the name of the trustees. You can find how to do this in the section above. If your client does not already have a trust, they have the option of setting up an account using our Bare Trust for a child.
Clients also have the option of opening a Junior ISA or a Junior Pension for a child. If the client would prefer to retain ownership of the investments but simply earmark them for a child's benefit, they may prefer to open an Investment Account with a designation that mentions the child.
Yes, please complete the Change of trustees form.
This is an online process. Please go to ‘Quote and Transact’ within Client Management to switch and rebalance trust investments.
All trustees must sign the instruction. Alternatively, if we have a completed Joint Holder Special Renunciation form signed by all account holders on record, the instruction can be signed by one trustee.
You can place the sell instruction online and print out a paper form for all the trustees. We will carry out the instruction when we have received the form. We can make the payment to any of the trustees or to the trust bank account. In some cases, we may need to see identification verification documents. We plan to offer an online withdrawal service in the future.
Yes, because trust rules are highly complex and vary from one trust to another, we only accept instructions signed by all the trustees. In some situations – such as when a trustee is too ill to sign – we may be able to make an exception. This will be decided on a case-by-case basis.
Not necessarily. Designations are a way for your clients to personalise their accounts. The question of whether an account is held in trust or not depends on the arrangements it was established under and whether the investments are intended as a gift.
Adviser Fees serviceOnce an account is set up, you can manage all fee payments online, including Adviser Ongoing Fees and Adviser Specified Fees, through our Adviser Fees service.
Yes. You can find out all you need to know about setting up and managing model portfolios and using defined models from Discretionary Fund Managers here.
You can access the account under the companies and trusts account search. You can view the account and place the following deals: Switch, rebalance, sell to pay specified fee, illustration and manage fees. The sell option will produce a manual form which you will need to print, sign and send to us via our Upload & Send service.
Below is a table showing what access is available to trusts, pension trusts and companies/charities:
Trusts | Pension Trusts | Company/Charities | |
Online Access |
Trustees can login and view their online account. |
Individual trustees can login and view their online account. Please note, Trustees must be made co-trustees of the account alongside the pension trustee. We currently do not offer online access to pension companies. |
We currently do not offer online access to Companies. |
Dealing |
Trustees cannot deal and dealing instructions must be completed on the appropriate form and signed by all trustees unless joint renunciation is in place. The forms can then be scanned and sent to us via our Upload & Send service. |
Any deal instruction must be completed by the appropriate signatories. |
All accounts that have migrated to our existing administration system will have access to a Product Cash Account (PCA) and a Cash Management Account (CMA) will be created where relevant (the exceptions are for some pension trust accounts where there is an external pension account manager and for offshore bond accounts held with Canada Life and Utmost).
Those accounts not yet migrated to our existing administration system do not have a cash facility.
Yes, however accounts that have not yet migrated to our existing administration systems can only invest in a limited range of exchange traded assets, such as investment trusts and ETFs, and these deal on a forward pricing basis.