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Account dealing

Here we explain different ways you can transact on behalf of your clients – whether it's investing a lump sum, opting for phased investments, creating a Regular Savings Plan or switching from one investment to another. You’ll also find information on using our model portfolio service here.

Application forms

While the vast majority of transactions and processes are online only, some still require a completed form. Here you’ll find forms for those that cannot be performed online.

Anti-money laundering (AML) procedures

A run through of our procedures, including answers to commonly-asked questions. You’ll also find details of the documents we accept as proof of ID.

Switching is available online via 'Quote and Transact' for ISA, Junior ISA, Pension and Investment Accounts. Cash and exchange traded investments can be included in both the buy and sell side of a switch instruction.

All switches are unit based but can also be instructed in monetary amounts or percentages.

For help in obtaining a signed client instruction to place a switch on their account, we have produced an online switch capture form. Please note this is not an application form and should not be sent to us.

Frequently asked questions

How long does a single asset switch take to complete?
How long does a bulk switch take to process?

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