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Account dealing

Here we explain different ways you can transact on behalf of your clients – whether it's investing a lump sum, opting for phased investments, creating a Regular Savings Plan or switching from one investment to another. You’ll also find information on using our model portfolio service here.

Application forms

While the vast majority of transactions and processes are online only, some still require a completed form. Here you’ll find forms for those that cannot be performed online.

Anti-money laundering (AML) procedures

A run through of our procedures, including answers to commonly-asked questions. You’ll also find details of the documents we accept as proof of ID.

This facility offers an easy way to move client investments from an Investment Account into an ISA. Clients can invest up to the current maximum ISA allowance using the Bed & ISA facility.


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How to Bed & ISA

7-min watch

Your Bed & ISA options

Investment Accounts ISA Accounts

When selling, you can:

  • Sell proportionately across all investments, including any holdings in cash (but without using any cash allocated for fees and charges)
  • Sell specific funds (a monetary or percentage amount)*
  • Sell all assets (if the value raised is greater than the amount requested, then the balance is left in cash within the Investment Account)*

* Please note, a 90% tolerance may be in place in some cases. Please see below FAQs for more information.

When investing the proceeds, you can:

  • Use an existing model portfolio saved within the model portfolio centre
  • Select funds manually
  • Mirror the assets sold in the Investment Account

The Bed and ISA facility offers the ability to move client investments from an Investment Account into an ISA up to the current maximum ISA allowance.

Frequently asked questions

Why are some deals placed as unit-based deals?
What is the 90% tolerance and why is it in place?
How do I process a third-party Bed & ISA (for example, from spouse to spouse)?
Can I phase a Bed & ISA instruction?
How do I move my client’s entire Investment Account into an ISA account?
If I want to fund ISAs for both partners/spouses from a joint Investment Account, in what order should I do this?
Prior to submitting a Bed and ISA instruction, how can I check whether any capital gains will be realised on the Investment Account sale?
What if my client’s ISA is linked to a model portfolio?
Can I take a fee on a Bed and ISA transaction?
How long does a Bed and ISA take to complete?

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About our ISA

Investing for growth, income or a combination of the two, our ISA options can help meet your clients' saving objectives.

ISA Help & Support

Access FAQs and user-friendly guides structured around day-to-day administrative tasks you carry out.