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Help & Support

Quickly find all the answers to your questions on our product range and administrative tasks that are commonly performed on our platform.

Help topics

You can search for help topics using the tool in the top right-hand corner of this page.

Products

Everything about our ISA, Pension, Investment Account, Cash Accounts and other products such as offshore Bonds. We also cover investing for children here.

Investments

Our investment range, including funds, ETPs, Investment Trusts & shares, and how to set up and manage Model Portfolios.

Client administration

Support for executing tasks such as account opening and dealing, transfers and withdrawals. We also detail what’s required following the death of a client.

Business support

Find out more about doing business with us and how to use our Adviser Fees & Reporting services. We also cover regulatory procedures you should be aware of.

Application forms

Nearly all our processes are online journeys only. For those tasks still requiring a form, the relevant document can be found here.

Important updates

All the latest news on platform enhancements and developments. We also cover here fund changes and announcements, such as launches, mergers and closures.