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Investment Account help

Find out all you need to know about our Investment Account, such as charges and how to complete common administrative tasks on our platform.

Investment Account topics

You can also search for help topics using the tool in the top right-hand corner of this page.

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About our Investment Account

The features of our Investment Account, including charges, and setting up and administering Trust, Pension Trustee and Company accounts

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Account opening

How to open client accounts, along with our account opening checklist. We also cover here the procedures relating to anti-money laundering regulations.

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Re-registration & transfers

In this section you can find information on how to move Investment Accounts and assets, including making direct share transfers, from other providers.

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Account dealing

Support for account dealing transactions, such as lump sum investments and top ups, regular savings plans, phasing and switching.

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Withdrawals and account closing

Information on managing dividends and income distributions and our Regular Withdrawal Plan. We also answer questions relating to closing an account.